Last Updated: July 2023
This privacy notice for CTweb (“Company,” “we,” “us,” or “our”) explains how and why we may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
- Visit our website at https://www.ctweb.in
- Engage with us in other related ways, including sales, marketing, or events
WHO WE ARE
Our website address is: https://www.ctweb.in.
CTweb is operated by CTweb, an entity offering digital products.
Contact Email: support@ctweb.in
If applicable under local laws, we may disclose our business registration number and physical/registered address on request.
WHAT PERSONAL DATA WE COLLECT AND WHY
We collect personal data for the purpose of account registration, customer support, order fulfillment, analytics, fraud prevention, marketing (with consent), and compliance with legal obligations.
Types of Data We Collect:
- Personal Data: Name, email address, phone number, account credentials, preferences
- Transactional Data: Purchase history, order details
- Technical Data: Cookies, IP address, browser type, device info, location
- Usage Data: Pages visited, features used, error logs
- Contact Form Data: Information submitted for support, not used for marketing
- Payment Data: Collected via Cashfree for purchases. Cashfree Privacy Policy
- Comments: When visitors leave comments, we collect data shown in the comment form, the IP address, and browser user agent string to help spam detection
- Media: If you upload images, you should avoid uploading images with embedded location data (EXIF GPS)
- Cookies: Used to enhance experience and analyze traffic. See “Cookies” section
- Analytics: Used to understand site usage and improve performance
We do not collect or store sensitive personal data (e.g., health-related).
COOKIES
Cookies may be used to:
- Keep users logged in
- Track user behavior (analytics)
- Remember site preferences
- Serve relevant ads (via third-party services)
You can manage or disable cookies via your browser settings.
ANALYTICS
We use analytics tools to collect anonymous usage data. You may opt out of such tracking by using “Do Not Track” features or browser extensions.
If using Google Analytics or other services, their privacy policies will be linked here.
WHO WE SHARE YOUR DATA WITH
We may share data with:
- Payment processors (e.g., Cashfree)
- Hosting & cloud providers
- Analytics & marketing tools
- Affiliate and advertising networks (if applicable)
These partners are under contractual obligation to protect your data. We do not sell or trade your personal data.
HOW LONG WE RETAIN YOUR DATA
- Contact form entries: 6 months
- Analytics data: 12 months
- User accounts & order history: 10 years (for tax, audit, support)
- Comments: Indefinitely unless manually deleted
WHAT RIGHTS YOU HAVE OVER YOUR DATA
You have the right to:
- Access, modify, or delete your data
- Request data portability
- Withdraw consent at any time
- Unsubscribe from marketing communications
- File a complaint with a data authority if located in the EEA, UK, or Switzerland
WHERE YOUR DATA IS SENT
We may transfer your data to servers located outside the European Union (e.g., in India or the US). We ensure adequate data protection through standard contractual clauses or equivalent safeguards.
HOW WE PROTECT YOUR DATA
We implement:
- SSL encryption
- Two-factor authentication (2FA) for admin access
- Secure server infrastructure
- Regular vulnerability scans and updates
- Staff training in data protection
A privacy impact assessment is conducted periodically for high-risk activities.
DATA BREACH PROCEDURES
In the event of a data breach, we:
- Notify affected users within 72 hours (if required)
- Investigate and resolve the breach
- Maintain internal reporting systems
- Cooperate with legal authorities
THIRD-PARTY DATA SOURCES
We currently do not receive data from third parties. If this changes, the privacy policy will be updated accordingly.
AUTOMATED DECISION-MAKING & PROFILING
We do not use automated decision-making or profiling that significantly affects users (e.g., for credit scoring or targeted ads based on sensitive attributes).
INDUSTRY REGULATORY DISCLOSURES
If CTweb becomes subject to industry-specific laws or government licensing (e.g., software licensing, digital VAT compliance), we will update this section with the required disclosures.
DO-NOT-TRACK FEATURES
We do not currently respond to “Do Not Track” signals. If a standard emerges that we must follow, we will update this notice accordingly.
CALIFORNIA PRIVACY RIGHTS
California residents have the right to:
- Request a list of third parties to whom data was disclosed for direct marketing
- Request deletion of posted data (if under 18 and registered)
Requests: support@ctweb.in
UPDATES TO THIS NOTICE
We may update this policy periodically. Updated versions will be posted with a revised date. If major changes occur, we will notify you prominently.
CONTACT INFORMATION
For general or privacy-related inquiries:
CTweb
📧 Email: support@ctweb.in